All Systems Operational

Updated a few seconds ago

Locations

Core Services/Products

Operational

Datacenters

Operational

Cloud Services

Operational

Website

Operational

Skillable Orchestrator

Operational

Skillable Studio

Operational

Skillable Lab Admin

Operational

Hyper-V Fabric

Operational

ESX Fabric

Operational

Skillable TMS

Operational

Skillable Insights

Operational

Skillable.com

Operational

Security Response

Operational

3rd Party Service

Operational

Azure Lab Hosting

Operational

External Services

AWS CloudFront

AWS EC2

AWS Route 53

AWS S3

Amazon Web Services

Azure

BigCommerce

GitHub

MS Office365

Zendesk

Zoom

1

Upcoming Maintenances

6

Incidents Last 30 Days

1

Maintenances Last 30 Days

Scheduled Maintenance

Planned Maintenance to services in all regionsMaintenance

Schedule

December 15, 2024 2:00AM - 7:00AM UTC

Components

Skillable Orchestrator

Locations

US East Datacenter, US West Datacenter, EU North Datacenter, APAC Southeast Datacenter

Description

Please note that Skillable will perform general maintenance on our datacenter infrastructure in all regions on 12/15/2024, from 2:00 AM UTC (12/14/2024 7:00 PM PT) to 7:00 AM UTC (12/15/2024 12:00 AM PT). During this time, lab users may experience short, transient connectivity issues while infrastructure fails over to secondary resources. No data for running instances should be affected. Within the same timeframe, we will also perform maintenance on our core infrastructure for Skillable Studio. During this time, connectivity to lab instances may be impacted, and new launches may fail. This should also have no effect on current running instances data.

History (Last 7 days)

A subset of Microsoft CSS labs are failingOperational

Incident Status

Operational


Components

Azure Lab Hosting


Locations

Azure



November 20, 2024 2:29PM UTC
[Resolved] Further monitoring has shown our mitigation steps on 11/15/2024 have resolved the issue. All services are operating normally.

November 15, 2024 8:18PM UTC
[Monitoring] Mitigation were applied at 3:12pm EST for the issue affecting a subset of Microsoft CSS labs and are showing signs of improvement. We will continue to monitor for any further impact. Further information will be shared as it becomes available.

November 15, 2024 6:26PM UTC
[Monitoring] Skillable is aware of an issue where a subset of Microsoft azure cloud Labs are failing completion. Our engineers are engaged and working towards mitigation with Microsoft Support.
ESX Storage issue in ASH (US East) and SEA (US West)Operational

Incident Status

Operational


Components

ESX Fabric


Locations

US East Datacenter, US West Datacenter



November 18, 2024 5:55PM UTC
[Resolved] Skillable engineers have solved the issue where labs would fail with the error of "ESX is Offline". Corrective measures were put in place on 11/15/2024, 2:58pm EST. We do not expect any further service disruption and apologize for any inconvenience.

November 15, 2024 9:29PM UTC
[Monitoring] Mitigations were applied at 2:58pm EST for the issue where labs would fail with the error of "ESX is Offline". We will continue to monitor for any further impact. Further information will be shared as it becomes available.

November 15, 2024 8:24PM UTC
[Monitoring] Skillable Engineers continue to apply mitigation steps. Users may still encounter "ESX is Offline" errors, but lab launches continue to see improvements. Further information will be shared as soon as it becomes available.

November 15, 2024 5:10PM UTC
[Monitoring] Skillable engineers are currently investigating internal reports of lab fails with the error of "ESX is Offline". At this time mitigation steps have been put into place and Skillable engineers continue to see improvements in lab launches. Further information will be shared as soon as it becomes available.
Degraded Functionality with Skillable TMSOperational

Incident Status

Operational


Components

Skillable Orchestrator, Skillable Studio, Skillable Lab Admin, Hyper-V Fabric, ESX Fabric, Skillable TMS, Skillable Insights, Skillable.com, Security Response, 3rd Party Service, Azure Lab Hosting


Locations

US East Datacenter, US West Datacenter, EU North Datacenter, APAC Southeast Datacenter, Docker fabric, AWS, Azure, GCP, Security Response



November 14, 2024 8:12PM UTC
[Resolved] Further monitoring has shown our mitigation steps on 11/12/2024 have resolved the issue. All services are operating normally.

November 12, 2024 4:11PM UTC
[Monitoring] Skillable engineers have implemented corrective actions and lab launches have returned to normal operation. Root cause investigation is ongoing. Next update when new information is available.