Active Incident

Updated a few seconds ago

Incident Status

Operational

Components

US East Datacenter

Locations

US East Overall



April 17, 2024 11:01PM UTC
[Monitoring] Our engineers have mitigated the degraded functionality impacting a subset of customers in the US East datacenter region. Skillable teams continue to monitor for any further impact.

April 17, 2024 9:27PM UTC
[Investigating] Skillable Engineers continue to investigate the degraded functionality in our US East datacenter and are working to identify and put a resolution in place as soon as possible.

April 17, 2024 8:14PM UTC
[Investigating] Skillable Orchestrator in our US East datacenter is experiencing degraded functionality. We are working to identify and put a resolution in place as soon as possible.

Locations

Skillable TMS

Operational

Skillable Studio

Operational

Insights

Operational

Azure Services

Operational

AWS Lab Hosting

Operational

US East Datacenter

Operational

US West Datacenter

Operational

EU North Datacenter

Operational

APAC Southeast Datacenter

Operational

Security Response

Operational

Microsoft Authentication

Operational

Skillable.com

Operational

Zendesk Reported Event

Operational

Azure Reported Event

Operational

AWS Reported Event

Operational

External Services

8

Upcoming Maintenances

3

Incidents Last 30 Days

1

Maintenances Last 30 Days

Scheduled Maintenance

Schedule

May 12, 2024 2:00AM - 7:00AM UTC

Components

Skillable Studio

Locations

Skillable Studio

Description

Please note that Skillable will perform general maintenance on our datacenter infrastructure in all regions on 5/12/2024, from 2:00 AM UTC (5/11/2024 7:00 PM PT) to 7:00 AM UTC (5/12/2024 12:00 AM PT). During this time, lab users may experience short, transient connectivity issues while infrastructure fails over to secondary resources. No data for running instances should be affected. Within the same timeframe, we will also perform maintenance on our core infrastructure for Skillable Studio. During this time, connectivity to lab instances may be impacted, and new launches may fail. This should also have no effect on current running instances data.

Schedule

June 9, 2024 2:00AM - 7:00AM UTC

Components

Skillable Studio

Locations

Skillable Studio

Description

Please note that Skillable will perform general maintenance on our datacenter infrastructure in all regions on 6/09/2024, from 2:00 AM UTC (6/08/2024 7:00 PM PT) to 7:00 AM UTC (6/09/2024 12:00 AM PT). During this time, lab users may experience short, transient connectivity issues while infrastructure fails over to secondary resources. No data for running instances should be affected. Within the same timeframe, we will also perform maintenance on our core infrastructure for Skillable Studio. During this time, connectivity to lab instances may be impacted, and new launches may fail. This should also have no effect on current running instances data.

Schedule

July 14, 2024 2:00AM - 7:00AM UTC

Components

Skillable Studio

Locations

Skillable Studio

Description

Please note that Skillable will perform general maintenance on our datacenter infrastructure in all regions on 7/14/2024, from 2:00 AM UTC (7/13/2024 7:00 PM PT) to 7:00 AM UTC (7/14/2024 12:00 AM PT). During this time, lab users may experience short, transient connectivity issues while infrastructure fails over to secondary resources. No data for running instances should be affected. Within the same timeframe, we will also perform maintenance on our core infrastructure for Skillable Studio. During this time, connectivity to lab instances may be impacted, and new launches may fail. This should also have no effect on current running instances data.

Schedule

August 11, 2024 2:00AM - 7:00AM UTC

Components

Skillable Studio

Locations

Skillable Studio

Description

Please note that Skillable will perform general maintenance on our datacenter infrastructure in all regions on 8/11/2024, from 2:00 AM UTC (8/10/2024 7:00 PM PT) to 7:00 AM UTC (8/11/2024 12:00 AM PT). During this time, lab users may experience short, transient connectivity issues while infrastructure fails over to secondary resources. No data for running instances should be affected. Within the same timeframe, we will also perform maintenance on our core infrastructure for Skillable Studio. During this time, connectivity to lab instances may be impacted, and new launches may fail. This should also have no effect on current running instances data.

Schedule

September 15, 2024 2:00AM - 7:00AM UTC

Components

Skillable Studio

Locations

Skillable Studio

Description

Please note that Skillable will perform general maintenance on our datacenter infrastructure in all regions on 9/15/2024, from 2:00 AM UTC (9/14/2024 7:00 PM PT) to 7:00 AM UTC (9/15/2024 12:00 AM PT). During this time, lab users may experience short, transient connectivity issues while infrastructure fails over to secondary resources. No data for running instances should be affected. Within the same timeframe, we will also perform maintenance on our core infrastructure for Skillable Studio. During this time, connectivity to lab instances may be impacted, and new launches may fail. This should also have no effect on current running instances data.

Schedule

October 13, 2024 2:00AM - 7:00AM UTC

Components

Skillable Studio

Locations

Skillable Studio

Description

Please note that Skillable will perform general maintenance on our datacenter infrastructure in all regions on 10/13/2024, from 2:00 AM UTC (10/12/2024 7:00 PM PT) to 7:00 AM UTC (10/13/2024 12:00 AM PT). During this time, lab users may experience short, transient connectivity issues while infrastructure fails over to secondary resources. No data for running instances should be affected. Within the same timeframe, we will also perform maintenance on our core infrastructure for Skillable Studio. During this time, connectivity to lab instances may be impacted, and new launches may fail. This should also have no effect on current running instances data.

Schedule

November 10, 2024 2:00AM - 7:00AM UTC

Components

Skillable Studio

Locations

Skillable Studio

Description

Please note that Skillable will perform general maintenance on our datacenter infrastructure in all regions on 11/10/2024, from 2:00 AM UTC (11/09/2024 7:00 PM PT) to 7:00 AM UTC (11/10/2024 12:00 AM PT). During this time, lab users may experience short, transient connectivity issues while infrastructure fails over to secondary resources. No data for running instances should be affected. Within the same timeframe, we will also perform maintenance on our core infrastructure for Skillable Studio. During this time, connectivity to lab instances may be impacted, and new launches may fail. This should also have no effect on current running instances data.

Schedule

December 15, 2024 2:00AM - 7:00AM UTC

Components

Skillable Studio

Locations

Skillable Studio

Description

Please note that Skillable will perform general maintenance on our datacenter infrastructure in all regions on 12/15/2024, from 2:00 AM UTC (12/14/2024 7:00 PM PT) to 7:00 AM UTC (12/15/2024 12:00 AM PT). During this time, lab users may experience short, transient connectivity issues while infrastructure fails over to secondary resources. No data for running instances should be affected. Within the same timeframe, we will also perform maintenance on our core infrastructure for Skillable Studio. During this time, connectivity to lab instances may be impacted, and new launches may fail. This should also have no effect on current running instances data.

History (Last 7 days)

Description

Please note that Skillable will perform general maintenance on our datacenter infrastructure in all regions on 4/14/2024, from 2:00 AM UTC (4/13/2024 7:00 PM PT) to 7:00 AM UTC (4/14/2024 12:00 AM PT). During this time, lab users may experience short, transient connectivity issues while infrastructure fails over to secondary resources. No data for running instances should be affected. Within the same timeframe, we will also perform maintenance on our core infrastructure for Skillable Studio. During this time, connectivity to lab instances may be impacted, and new launches may fail. This should also have no effect on current running instances data.


Components

Skillable Studio


Locations

Skillable Studio


Schedule

April 14, 2024 2:00AM - April 14, 2024 7:00AM UTC



April 14, 2024 7:00AM UTC
[Update] Scheduled maintenance is complete.

April 14, 2024 2:00AM UTC
[Update] Scheduled maintenance is starting.