Active Incident

Updated a few seconds ago

Intermittent issue impacting customers attempting to launch, save, and score labs.Operational

Incident Status

Operational

Components

US East Datacenter, US West Datacenter, EU North Datacenter, AU East Datacenter

Locations

US East Hyper-V Fabric, EU North Hyper-V Fabric, US West Hyper-V Fabric, AU East Hyper-V Fabric


November 19, 2021 12:32AM UTC
[Monitoring] A fix has been implemented for the intermittent issue impacting customers attempting to launch, save and score labs. Customers should now be able to see improved consistency when attempting to perform the actions listed above. We’re currently monitoring to ensure that there are no further issues, and we’ll send a final update to confirm that there have been no recurrences.  

November 18, 2021 10:14PM UTC
[Investigating] We have identified an intermittent issue impacting customers attempting to launch, save, and score labs. We are currently investigating the issue to determine root cause and will post status updates here once per hour or when we determine the root cause.

Locations

Training Management System




Operational

Lab on Demand




Operational

Customer Portal




Operational

Azure Lab Hosting




Operational

AWS Lab Hosting




Operational

US East Datacenter




Operational

US West Datacenter




Operational

EU North Datacenter




Operational

AU East Datacenter




Operational

External Services

AWS CloudFront

AWS EC2

AWS Route 53

AWS S3

Amazon Web Services

Azure

GitHub

MS Office365

Zoom

0

Upcoming Maintenances

1

Incidents Last 30 Days

1

Maintenances Last 30 Days

History

No incidents in the last 7 days